Terms of Service

Effective: 2026-06-01 · Version: 1.0

These Terms of Service ("Terms") are an agreement between you and BakedIn LLC ("BakedIn", "we", "us"). They govern your use of bakedin.co and its sub-surfaces — Learn, Practice, Adopt, Signal, and the wellness marketing landing — together the "Service".

By accessing or using the Service you accept these Terms. If you do not accept them, do not use the Service.

1. Acceptance and binding nature

These Terms form a binding contract between you and BakedIn. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation, and "you" includes both you personally and that organisation.

You also agree to our Privacy Policy, Cookie Policy, AI Use Disclosure, and Accessibility Statement, each incorporated by reference.

2. Account requirements

2.1 Eligibility

You must be at least 13 years old (United States) or 16 years old (European Economic Area, United Kingdom, Switzerland) to create an account. BakedIn is not directed to children below those ages and we do not knowingly collect their personal data. If we discover an account belongs to a child below the minimum age we will delete it.

2.2 Honest information

You agree to provide accurate information and keep it current. You are responsible for the activity on your account. Email privacy@bakedin.co immediately if you suspect unauthorised use.

2.3 One account per person

You may not create multiple accounts to evade restrictions or to inflate engagement metrics.

3. Acceptable use

When using the Service, you agree not to:

• Use the Service to violate any law or third-party right
• Scrape, crawl, or index the Service except under our published robots.txt and llms.txt allowances
• Probe, scan, or test for vulnerabilities without our written consent — a coordinated-disclosure email to security@bakedin.co is welcome instead
• Interfere with the Service's operation, including overwhelming it with traffic, attempting to bypass auth or rate limits, or exploiting agent prompts to produce harmful output
• Use the Service to harass, defame, or harm any person or group
• Train a third-party AI model on bulk Service content beyond what our content licence (see Section 5) permits
• Reverse engineer the Service except as permitted by mandatory applicable law

We may suspend or terminate accounts that violate these rules. For material or repeated violations we may also remove content, revoke access, and pursue legal remedies.

4. Your content

4.1 What you keep

You own the content you submit to the Service — your notes, exercise answers, projects, profile information, and uploads ("Your Content"). We do not claim ownership of any of it.

4.2 The licence you grant us

To run the Service, you grant BakedIn a worldwide, non-exclusive, royalty-free licence to host, store, display, transmit, and process Your Content for the limited purpose of operating, securing, improving, and personalising the Service for you. We will not sell Your Content to advertisers. We will not train third-party AI models on Your Content without your explicit consent.

4.3 Anonymous aggregates

We may use anonymous, aggregated signals derived from Your Content (for example, "lesson 4 has a 32% completion rate") to improve the Service and to publish honest performance statistics. These aggregates cannot reasonably be re-identified back to you.

4.4 Removal

You can delete Your Content via the account interface. Some content (audit logs, fraud signals) may be retained as described in the Privacy Policy Section 6.

5. Intellectual property

5.1 BakedIn's intellectual property

BakedIn's source code, designs, brand assets, and content are protected by copyright, trade mark, and other laws. Per our licensing stance:

• Code is licensed Apache-2.0.
• Substantive content (lesson markdown, policy YAML, Cedar policies, governance documents) is licensed CC BY-NC 4.0 — attribution required, non-commercial use only. Commercial use requires a separate licence; email licensing@bakedin.co.

5.2 What you may do

You may view, search, and personally study the Service. You may quote short excerpts with attribution under fair use / fair dealing. You may share lesson links.

5.3 What you may not do

You may not reproduce, redistribute, or build a competing service from our content. You may not strip attribution or licence notices.

5.4 Third-party content

The Service references external standards, papers, and datasets under their own licences. Where we cite a corpus paper by paper_id, the citation is metadata; the paper itself remains under its publisher's terms.

6. Disclaimers

6.1 The Service is provided "as is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, BAKEDIN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

6.2 No medical advice (wellness surface)

The wellness pillar — including the wellness marketing landing on bakedin.co and the separate wellness.bakedin.co portal — is for educational and informational purposes only. It is not medical advice, diagnosis, or treatment. It does not establish a clinician- patient relationship. Always consult a qualified healthcare provider before acting on anything you read here, especially regarding medication, supplements, allergens, or chronic conditions. Call emergency services in an emergency.

6.3 Not accredited instruction (Learn surface)

The Learn pillar offers self-paced educational material. It is not accredited college coursework, it does not confer a degree or licence, and it is not equivalent to any specific institutional credential. Vendor certification preparation (NVIDIA, AWS, Google, Anthropic) is exam-prep material; the certifications themselves are issued by those vendors under their terms.

6.4 AI-generated content

Parts of the Service use generative AI. AI output can be wrong, out of date, or biased. We mitigate this with corpus grounding (every lesson cites paper_ids) and a Proof citation-hygiene gate, but we do not guarantee factual accuracy. See /ai-use for the full disclosure.

6.5 Drug interactions and dosages

Where the Service surfaces structured drug-interaction or dosage information, it is sourced verbatim from authoritative bodies (openFDA, DailyMed) with citation. We do not ourselves assert whether a specific combination is safe. Consult a pharmacist or prescriber for any clinical decision.

7. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• BAKEDIN SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
• BAKEDIN'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID BAKEDIN IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS (USD $100).

Some jurisdictions do not allow these limits; in those, the limits apply to the maximum extent permitted.

Nothing in these Terms limits liability for fraud, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be limited.

8. Indemnification

You agree to defend, indemnify, and hold harmless BakedIn LLC, its officers, contractors, and affiliates from any claim, loss, or expense (including reasonable legal fees) arising out of:

• Your violation of these Terms;
• Your violation of any law or third-party right; or
• Your Content or how you use the Service.

We will notify you promptly of any claim and may participate in the defence at our own expense.

9. Term and termination

These Terms apply while you use the Service.

You may terminate any time by deleting your account at /account.

We may suspend or terminate your account if you materially breach these Terms, if required by law, or if continued service creates unreasonable risk. Where reasonable we will give you notice and a chance to cure.

Sections that by their nature survive (intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law) survive termination.

10. Governing law

These Terms are governed by the laws of [NEEDS GLEN INPUT: STATE OF INCORPORATION], United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Nothing in this Section affects the protections you have under mandatory consumer-protection laws of your country of residence.

Placeholder pending confirmation of BakedIn LLC's state of formation.

11. Dispute resolution and arbitration

11.1 Informal resolution first

If you have a dispute, email glen@bakedin.co. We commit to a good-faith reply within 30 days. Most disputes resolve here.

11.2 Binding arbitration (US users)

For US residents, any unresolved dispute that is not within the small-claims-court exception below will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The seat of arbitration is the state identified in Section 10. Each party bears its own costs unless the arbitrator awards otherwise.

11.3 Small-claims and injunctive relief

Either party may bring a qualifying claim in small-claims court or seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

11.4 No class actions

YOU AND BAKEDIN AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING.

11.5 30-day opt-out

You may opt out of arbitration by emailing legal@bakedin.co within 30 days of first creating your account, with the subject line "Arbitration Opt-Out". Opting out does not affect any other part of these Terms.

11.6 EU / EEA / UK users

If you reside in the EU, EEA, or UK, the arbitration clause in 11.2 does not apply to you. You may bring proceedings in your country of residence or in BakedIn's seat, at your choice. You may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

12. Changes to these Terms

We will update these Terms when our practices or the law change. Material changes will be announced at the top of this page and via Signal (if you subscribe) at least 14 days before they take effect. If you continue to use the Service after the effective date you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

13. Miscellaneous

• Entire agreement. These Terms (with the policies they incorporate) are the entire agreement between you and BakedIn for the Service.
• Severability. If a provision is unenforceable, the rest stays in effect.
• No waiver. Our delay or failure to enforce is not a waiver.
• Assignment. You may not assign these Terms without our consent. We may assign them to a successor in a merger, acquisition, or asset sale.
• No third-party beneficiaries. Except where stated, there are no third-party beneficiaries.
• Notices. We may notify you by email at the address on your account, or by posting in-product. You may notify us at glen@bakedin.co.
• Force majeure. Neither party is liable for failure to perform due to events beyond reasonable control (natural disaster, war, regulatory action, internet outage at a sub-processor).

14. Contact

• General: glen@bakedin.co
• Privacy: privacy@bakedin.co
• Security: security@bakedin.co
• Legal / arbitration opt-out: legal@bakedin.co
• Licensing inquiries: licensing@bakedin.co

Maintained by BakedIn LLC. Licensed CC BY-NC 4.0. Source: app/(legal)/_content/terms-of-service.md.